Overview
Cayø Largo operates a sophisticated crypto-derivatives backtesting and valuation engine that processes market data, calculates comprehensive options analytics, and provides institutional-grade trading intelligence tools. Whether you access our platform, subscribe to our services, or interact with our APIs, you entrust us with your information. This privacy policy explains how we collect, process, and protect your data while delivering our advanced analytics services.
This policy applies to all interactions with our platform, including our web interface, API services, data products, and analytics tools. It complies with applicable data protection regulations, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant privacy laws.
We review and update this policy regularly. The current version became effective on the date shown above. For questions about this policy, contact us at privacy@cayolargo.com.
Information We Collect
Account and Registration Data
When you register for our services, we collect essential information including your name, email address, company affiliation, job title, and contact details. For institutional clients accessing our advanced analytics products, we may collect additional information about your trading experience, risk management requirements, and intended use cases for our derivatives data.
Payment and Billing Information
For subscribers to our premium services and API access, we collect payment information including billing addresses, payment method details, and transaction history. This information is processed securely through our payment providers and is necessary to provide continuous access to our analytics platform.
Platform Usage Data
We automatically collect information about how you interact with our services, including IP addresses, browser types, device information, session durations, and feature usage patterns. For API clients, we track request volumes, response times, endpoint usage, and system performance metrics to optimize service delivery and ensure compliance with usage limits.
Analytics and Research Data
Our platform processes extensive derivatives market data from exchanges including Deribit. While this market data is not personal information, we may collect metadata about your research queries, backtesting parameters, analytical preferences, and saved configurations to personalize your experience and improve our services.
Communications and Support
We retain records of your communications with our support team, including support tickets, feature requests, and technical consultations. This helps us provide better service and develop improvements to our platform.
How We Use Your Information
Service Delivery
We use your information to provide access to our derivatives analytics platform, including options pricing models, Greeks calculations, backtesting tools, and market intelligence features. This includes processing your API requests, delivering data products, and maintaining your account access.
Platform Enhancement
Your usage data helps us improve our analytics algorithms, optimize system performance, and develop new features. We analyze aggregated usage patterns to identify which analytical tools provide the most value and where we should focus our development efforts.
Customer Support
We use your contact information and communication history to provide technical support, respond to inquiries, and offer guidance on using our advanced analytics tools effectively.
Marketing and Communications
With your consent, we may send updates about new features, market insights, and relevant developments in crypto-derivatives analytics. Institutional clients may receive invitations to specialized webinars or research presentations.
Legal and Compliance
We use your information to comply with financial regulations, protect against fraud, and enforce our terms of service. This includes monitoring for unusual usage patterns and ensuring compliance with data licensing agreements.
Information Sharing
Service Providers
We work with carefully selected service providers who assist in operating our platform, including cloud infrastructure providers, payment processors, and security services. These partners are bound by strict data protection agreements and can only process your information as necessary to provide their services.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will provide notice of any such transfer and ensure that your data continues to receive appropriate protection.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation. This includes responding to valid legal process and cooperating with law enforcement investigations.
Aggregate Analytics
We may share anonymized, aggregated statistics about platform usage and market research trends with industry partners and researchers. This information cannot be used to identify individual users.
Data Security
We implement robust security measures appropriate for a financial technology platform, including encryption of data in transit and at rest, secure authentication protocols, and regular security assessments. Our infrastructure employs industry-standard practices for protecting sensitive financial data and analytics.
Access to personal information is restricted to authorized personnel who require it for their duties. We maintain audit logs of data access and regularly review our security procedures to ensure they remain effective against evolving threats.
Data Retention
We retain your information for as long as necessary to provide our services and meet our legal obligations. Account information is typically retained while your subscription remains active and for a reasonable period thereafter to address any account-related issues.
Usage data and analytics may be retained longer in aggregated or anonymized form for research and platform improvement purposes. We regularly review our data retention practices and delete information that is no longer necessary.
International Data Transfers
Our platform processes data using cloud infrastructure that may be located in various jurisdictions. We ensure that all international transfers of personal data are protected by appropriate safeguards, including standard contractual clauses and adequacy decisions where applicable.
Your Rights
Access and Portability
You have the right to access your personal information and, in some cases, receive a copy in a portable format. For API clients, this includes access to your usage history and configuration data.
Correction and Updates
You may update your account information and correct inaccuracies through your account dashboard or by contacting our support team.
Deletion
You may request deletion of your personal information, subject to legal and contractual obligations. Note that some information may need to be retained for regulatory compliance or legitimate business purposes.
Marketing Preferences
You can opt out of marketing communications at any time through your account settings or by using the unsubscribe links in our emails.
Data Processing Objections
Where we process your information based on legitimate interests, you may object to such processing. We will assess your request and cease processing unless we have compelling legitimate grounds.
To exercise these rights, contact us at privacy@cayolargo.com. We will respond to legitimate requests within the timeframes required by applicable law.
Cookies and Tracking
Our platform uses essential cookies for authentication and session management. We also use analytics cookies to understand how users interact with our tools and identify areas for improvement. You can control cookie preferences through your browser settings, though disabling essential cookies may affect platform functionality.
Third-Party Links
Our platform may contain links to external resources, including exchange websites, research materials, and industry tools. This privacy policy does not cover the practices of these external sites, and we encourage you to review their privacy policies before providing any information.
Updates to This Policy
We may update this privacy policy to reflect changes in our services, legal requirements, or business practices. We will post updated versions on our platform and, for material changes, provide direct notice to registered users.
Contact Information
For questions about this privacy policy or our data practices, contact us at:
For data protection concerns that cannot be resolved through direct contact, you may have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.